Privacy Policy

Last updated: January 15, 2026

At Kelurantiymx, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Full name
  • Email address
  • Phone number (when provided)
  • General financial information for eligibility assessment

2. Use of Information

We use the collected information to:

  • Provide our financial consulting services
  • Assess your eligibility for assistance programs
  • Send relevant communications about economic support programs
  • Improve our services and user experience
  • Comply with legal and regulatory obligations

3. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access controls, and regular security audits.

4. Sharing Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

  • Service providers who help us operate our business
  • Government authorities when required by law
  • Financial institutions to facilitate assistance programs

5. Your Rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to:

  • Access your personal data
  • Rectify inaccurate information
  • Cancel the processing of your data
  • Object to the use of your data for certain purposes

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with a revised update date.

8. Contact

If you have questions about this Privacy Policy or wish to exercise your ARCO rights, contact us at:

privacy@kelurantiymx.com
Av. Paseo de la Reforma 505, Cuauhtémoc, 06500 Mexico City, CDMX